Once you will get back home after your DiscoverEU travel, you will receive an e-mail with a link to complete the Post-Travel Survey. Please note that the survey is only sent to you once your Flex Interrail Pass one-month validity period is over or once your Fix Pass return date has passed. After completing this survey (which takes around 10 minutes), you will receive an automatic e-mail with your DiscoverEU Certificate of Participation.
I did not receive the Post-Travel Survey
If you already travelled with your DiscoverEU Pass but you did not receive the Post-Travel Survey via email, make sure to first check your spams. If you cannot find it there, you can contact the Travel Team by submitting your request here.
I completed the Post-Travel Survey but I did not receive my Certificate of Participation
If you completed all the pages of the survey, the Certificate has been sent to you via e-mail. Please make sure to verify the mailbox of the e-mail address you applied with. If you cannot find it, you can contact the Travel Team by submitting your request here.